Effective Date: 02 July 2025

Kopeat Exports respects your privacy and is committed to protecting your personal and business-related information. This Privacy Policy explains how we collect, use, and protect your data when you engage with us online, through email, via WhatsApp, or in any commercial activity related to our products and services.

1. About Us

Kopeat Exports is a registered Indian company that manufactures and exports 100% organic coir-based products such as coco peat blocks, husk chips, coir fiber, and grow bags. We serve clients globally with a focus on sustainable agriculture and eco-friendly cultivation solutions.

2. Information We Collect

a. Personal & Contact Information

• Name

• Phone number / WhatsApp number

• Email address

• Shipping and billing addresses

• Country of residence

b. Business-Related Information

• Company name and profile

• Product inquiries and specifications

• Commercial discussions and order requirements

c. Website & Technical Information

• IP address and device details

• Browser type

• Pages visited and time spent on our site

• Cookies (if applicable)

3. Purpose of Collecting Your Data

We use the data we collect for the following reasons:

• To respond to inquiries and send quotations

• To process, manage, and deliver your orders

• To improve our website and customer experience

• To send updates, newsletters, or promotional offers (only with your consent)

• To meet legal and export compliance requirements

4. How We Store & Protect Your Data

Your personal data is stored securely and accessed only by authorized personnel. We use:

• SSL encryption for secure communication

• Secured servers and access controls

• Limited data access on a need-to-know basis

However, please understand that no method of online transmission is 100% secure.

5. Who We Share Your Data With

We do not sell or rent your data. Your data may be shared with:

• Shipping companies and freight forwarders for logistics purposes

• Payment processors and banks

• Government authorities (if legally required)

• Internal employees managing your account

All third parties are bound by confidentiality agreements and legal safeguards.

6. Your Rights

As a customer or partner, you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Object to how we use your data

You can send requests or complaints via email to: info@kopeatexports.com

7. Use of Cookies

Our website may use cookies to:

• Remember your preferences

• Analyze site performance

• Improve user experience

You may disable cookies in your browser settings, but it may affect site functionality.

8. Third-Party Links

Our website may include links to social media or logistics partners. We are not responsible for the privacy practices of these external websites. Please review their policies individually.

9. Children’s Privacy

Our services are intended for business use by adults. We do not knowingly collect data from individuals under 18 years of age.

10. Changes to This Policy

Kopeat Exports reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically.

11. Contact Information

For any questions regarding this policy or your data:

📞 Phone / WhatsApp: +91 80566 56852
📧 Email: info@kopeatexports.com
🌐 Website: www.kopeatexports.com
🏢 Address: 15/8170, Bagavan Ramdass Nagar, Maalapatty Road, Dindigul, Tamil Nadu 624005, India