🌍 Kopeat Exports – Frequently Asked Questions (FAQ)
1. What products does Kopeat Exports supply?
We manufacture and export Coco Peat, Coir Pith Blocks, Coco Chips, Grow Bags, Coir Fiber, Coconut Shell Charcoal, and Activated Carbon.
2. What grades of Coco Peat are available?
We offer Unwashed, Washed, Washed & Sieved, and Buffered grades depending on EC level and application.
3. What is the standard size and weight of your Coco Peat Blocks?
Our regular export block is 5 kg (compressed), measuring approximately 30 × 30 × 12 cm, expandable up to 70 litres.
4. What EC levels do you provide?
We supply both Low EC (< 0.5 mS/cm) for horticulture and High EC (0.8–1.5 mS/cm) for non-agricultural uses.
5. Can I request a custom mix of Coco Peat and Chips?
Yes, we can produce custom blends like 70% Peat + 30% Chips, 50% Peat + 50% Chips, or any ratio as per buyer specification.
6. What are your packaging options?
We provide packing in poly bags, shrink wrap, or palletized form. We can print custom labels with your logo if required.
7. How many blocks fit in one 40 HC container?
Typically, 8,800–9,000 bags (if grow bags) or 24–27 tons (if 5 kg blocks) fit in one 40 HC container.
8. From which port do you ship?
All our shipments are handled through Tuticorin Port (Tamil Nadu, India).
9. What is the delivery time after order confirmation?
Production and stuffing usually take 12–18 days after receiving the advance payment.
10. Do you provide CIF and FOB quotations?
Yes. We quote FOB Tuticorin, CIF destination port, or CFR depending on client preference.
11. What are your payment terms?
Generally 60% advance to start production and 40% against Bill of Lading (BL) copy. For regular clients, we offer flexible terms.
12. What currencies do you accept?
Payments can be made in USD, EUR, or AED via bank transfer (TT/Swift).
13. Do you accept Letter of Credit (L/C)?
No, we can't accept irrevocable L/C at sight for large volume or government-linked projects.
14. Can you share product test reports or certifications?
Yes, we provide EC, pH, Moisture Content, and Compression Ratio test reports along with Phytosanitary Certificate if needed.
15. How is moisture content controlled during shipment?
Blocks are dried below 15% moisture and shrink-wrapped to avoid re-absorption during transit.
16. Do you handle private labeling or OEM packaging?
Absolutely. We can print your brand name and logo on bags or cartons as per your design.
17. Can you arrange samples before bulk order?
Yes. We send 2–3 sample blocks (approx. 15 kg) by courier on a chargeable basis, adjustable in the main order.
18. What documents do you provide for export?
We provide Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, and Fumigation Certificate if required.
19. How do you ensure quality consistency?
Each batch is tested in-house for EC, pH, and fineness before packing. Quality control records are maintained for every container.
20. What support do you offer after shipment?
We monitor shipment tracking until arrival and assist clients with customs documentation, insurance claims, or feedback for future orders.
21. What raw material do you use for coco peat production?
We use premium quality coconut husk sourced from southern Tamil Nadu and Kerala, processed within 24 hours of collection to maintain fiber freshness and low salinity.
22. What is the difference between +15 and +18 coco peat blocks?
These numbers indicate compression ratio and expansion volume.
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+15 = expands up to 15 litres per kg
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+18 = expands up to 18 litres per kg
Higher number → higher expansion after hydration.
23. What is the pH range of your coco peat?
Our washed coco peat maintains a pH between 5.5 and 6.5, suitable for almost all horticultural crops and hydroponic systems.
24. What type of crops can be grown in coco peat?
Coco peat is ideal for tomato, cucumber, strawberry, capsicum, carnation, gerbera, and leafy greens. It’s also used in seed trays and potting mixes.
25. Do you offer buffering for coco peat?
Yes, we provide Calcium Nitrate buffered coco peat that removes excess sodium and potassium ions — making it suitable for direct use without further washing.
26. Can you ship mixed container loads (e.g., coco peat + coir fiber)?
NO, we can't load mixed FCL containers combining coco peat, fiber bales, and chips depending on buyer needs.
27. How do you handle humidity during monsoon production?
We operate covered drying yards and use forced hot-air dryers to keep moisture below the target level even during high humidity periods.
28. What kind of stretch wrapping or palletizing do you use?
Blocks are tightly packed using LLDPE stretch film or heat-shrink wrapping, optionally palletized with fumigated wooden pallets for European destinations.
29. What is your average lead time per 40HC container?
Normally 10–15 days for production + 3–4 days for port clearance. During peak export seasons, 18–20 days max.
30. Can Kopeat Exports handle export documentation on behalf of the buyer?
Yes, we provide complete documentation support including Certificate of Origin (Chamber/Embassy Attestation) and CargoX e-BL submission for selected ports.
31. What are your main export markets?
We export regularly to Australia, New Zealand, UAE, Iran, Egypt, USA, and European countries.
32. Do you offer CIF door delivery or only port-to-port?
Normally we quote up to CIF seaport, but we can arrange door delivery through our global freight partners upon request.
33. What quality testing methods are used?
We use EC meters, pH testers, and sieve analysis equipment. Each batch is lab-tested for Electrical Conductivity, pH, Sand Content, and Fibre Percentage.
34. Do you provide photos or videos before shipment?
Yes, we share real-time loading photos and videos during container stuffing for buyer transparency.
35. Can buyers visit your factory before order confirmation?
Absolutely. Clients are welcome to visit our factory in Dindigul, Tamil Nadu, to inspect production, raw materials, and quality standards.
36. Do you provide branding or sticker labels for clients?
Yes, we can print custom stickers, QR codes, and brand labels in English or Arabic as per export country requirements.